The solutions we design for companies have no specific measures or boundaries. We design solutions and services for any type of business structure, from the simplest to the most complex.
We provide our clients with a complete solution that may include design, installation, support and maintenance, and monitoring and operation, and that addresses Information and Communication Technology (ICT)-related needs.
We invest in technological innovation and are constantly updating our portfolio in order to meet the increasingly demanding needs of the market.
We have a skilled team with extensive experience, and have established partnerships with the most reputable manufacturers and bodies in the ICT sector.
We conduct an exhaustive survey of the needs and of the existing conditions at the installation site. We prepare the installation site for implementation.
We design the solution to fit your needs. Whatever your size or need, we tailor the service to your needs.
We implement the service within the agreed-upon deadlines. The systems are configured; operational tests are run on site; integration with the client’s systems is done, and all tests to finalize the implementation are completed.
SUPPORT AND MAINTENANCE
Depending on the project, we do corrective and/or preventive maintenance; service desk; On-site Field Service; SLA-based service replacement and spares management.
OPERATION, MONITORING AND MANAGEMENT
We provide monitoring and operation services 24 hours a day, 365 days a year, with the aim of acting preventively and proactively on the solution implemented at the client’s site. We solve it quickly and work in all sectors, including liaising directly with the manufacturer of the equipment.
An integrated communication infrastructure system is vital for the competitiveness of companies in an increasingly digital world.
Wondercom has the expertise and technical solutions to implement optimization projects of full communication infrastructures, from the design of the solution tailored to your business to the installation on the field, in compliance with the standards in force (ITED).
The team’s experience and cross-cutting approach to infrastructures, structured cabling, lan switching, and wireless networking guarantee the best results for your business or organization. Maintaining a wide range of software options in order to boost your company’s competitiveness requires maximum care.
The IT and communications infrastructure has a major impact on your business. If you seek to enhance connectivity in your business and increase the capacity of your network infrastructure in a secure way, then rely on the work of experts and just focus on your business results, without any more worries.
Collaboration and Video
The concept of collaboration is based on solutions to increase productivity by simplifying communications. This concept is based on voice and video communication optimization.
Thus, we have been developing innovative contact centre, conferencing and team collaboration solutions, which come with several associated advantages, such as: