Customized
Solutions

The solutions we design for companies have no specific measures or boundaries. We design solutions and services for any type of business structure, from the simplest to the most complex.

CUSTOMIZED SOLUTIONS

We provide our clients with a complete solution that may include design, installation, support and maintenance, and monitoring and operation, and that addresses Information and Communication Technology (ICT)-related needs.

We invest in technological innovation and are constantly updating our portfolio in order to meet the increasingly demanding needs of the market.

We have a skilled team with extensive experience, and have established partnerships with the most reputable manufacturers and bodies in the ICT sector.

OUR APPROACH

1.
SITE
SURVEY

We conduct an exhaustive survey of the needs and of the existing conditions at the installation site. We prepare the installation site for implementation.

2.
SOLUTION
DESIGN

We design the solution to fit your needs. Whatever your size or need, we tailor the service to your needs.

3.
IMPLEMENTATION

We implement the service within the agreed-upon deadlines. The systems are configured; operational tests are run on site; integration with the client’s systems is done, and all tests to finalize the implementation are completed.

4.
SUPPORT AND MAINTENANCE

Depending on the project, we do corrective and/or preventive maintenance; service desk; On-site Field Service; SLA-based service replacement and spares management.

5.
OPERATION, MONITORING AND MANAGEMENT

We provide monitoring and operation services 24 hours a day, 365 days a year, with the aim of acting preventively and proactively on the solution implemented at the client’s site. We solve it quickly and work in all sectors, including liaising directly with the manufacturer of the equipment.

Communication Infrastructure

An integrated communication infrastructure system is vital for the competitiveness of companies in an increasingly digital world.
Wondercom has the expertise and technical solutions to implement optimization projects of full communication infrastructures, from the design of the solution tailored to your business to the installation on the field, in compliance with the standards in force (ITED).

The team’s experience and cross-cutting approach to infrastructures, structured cabling, lan switching, and wireless networking guarantee the best results for your business or organization. Maintaining a wide range of software options in order to boost your company’s competitiveness requires maximum care.

The IT and communications infrastructure has a major impact on your business. If you seek to enhance connectivity in your business and increase the capacity of your network infrastructure in a secure way, then rely on the work of experts and just focus on your business results, without any more worries.

Collaboration and Video

The concept of collaboration is based on solutions to increase productivity by simplifying communications. This concept is based on voice and video communication optimization.

Thus, we have been developing innovative contact centre, conferencing and team collaboration solutions, which come with several associated advantages, such as:

Adaptation to the communication needs of your business

Easy use and management

Mobility and flexibility for employees

Increased team efficiency

Simplified team management support

Cyber Security

Every time we use e-mail or carry out any kind of online action we are exposed to cyber-attacks, which is why it is essential to have the best security solutions, both when it comes to preventing systems from being corrupted and when it comes to the security of your documents.

Security

The physical premises of a company are important, and for this reason we have developed security systems for such spaces, which include both electronic security circuits (CCTV) and access control to the premises.

Data Center and Virtualization

In an increasingly fast-paced world, where decentralization is the norm, the cloud model becomes increasingly competitive with physical infrastructures.
However, the process of migrating to the cloud can become complex. This is why Wondercom’s approach is phased, allowing to more precisely determine the solution that fits your business needs, and then ensuring implementation and support after the migration.

Adaptation to the communication needs of your business

Easy use and management

Mobility and flexibility for employees

Increased team efficiency

Simplified team management support

OUR NUMBERS ON CUSTOMIZED SOLUTIONS

1000
CLIENTS WITH OUR ICT SOLUTION
1350
ICT SOLUTIONS DESIGNED PER YEAR
260
ICT CLIENTS GARNERED IN 2020